Last updated: 1 September 2026
Didi Depressi values honest and transparent customer reviews.
This Review Policy explains how reviews on dididepressi.com are collected and handled.
1. Who Can Submit a Review?
Depending on the review system used, reviews may be collected:
- directly from customers following a purchase;
- through a third-party review platform;
- through a review form on our website.
Where a review is marked as a verified purchase or similar, this means that we or our review provider have reasonably verified that the reviewer placed a relevant order.
Where such verification has not taken place, we will not present the review as a verified purchase.
2. Are All Reviews Positive?
No.
A negative review will not be removed simply because it is negative.
Reviews may, however, be rejected or removed where they contain, for example:
- spam;
- content that demonstrably does not relate to the product or our service;
- personal data belonging to third parties;
- discriminatory, threatening or unlawful content;
- commercial abuse or advertising;
- demonstrably false or fraudulent information.
3. Editing Reviews
We do not alter the content or score of a review in order to make it appear more positive.
Technical corrections or moderation may take place where necessary, but the substantive meaning of a review will not be misleadingly changed.
4. Selection of Reviews
Where only a selection of reviews is displayed in a particular place, such as on the homepage or in advertisements, this may represent only a limited selection.
Where an average rating is displayed, we aim to ensure that the presentation does not give a misleading impression of the reviews received.
5. Incentivised Reviews
If we ever offer customers a discount, free product, payment or other benefit in connection with writing a review, this will be clearly disclosed where required or relevant.
Any incentive offered will not be conditional on leaving a positive review.
6. External Review Platforms
Where reviews are collected through a third-party service, the terms, rules and verification procedures of that provider may also apply.
7. Questions About Reviews
For questions or complaints regarding reviews, contact:
